Vzw.com/smartsetup: Avoid These Costly Mistakes

Download the my verizon app (available on ios and android), and log in using your verizon. Watch this video to learn how to activate a new device, or switch between devices, on your existing my verizon account. To follow along step by step with the video, go to your my verizon activate or switch device page.

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You'll need to sign in first to get started. Learn how to get your phone up and running, whether you want to activate a verizon phone or bring your own device. Use our troubleshooting assistant to fix your device issues. Your browser does not support html5 video tag or the video cannot be played.

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Let's say you have a newer phone. This customer service and support use case highlights how a verizon customer can setup and activate a new phone, including backing up and transferring inform. Activating a smartphone on verizon is done during the initial setup when powering on your device. You will need the password for the verizon account that handles billing for your plan or the last four digits of the social security number associated with the account. You can chat with a live expert if you need help.

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